Please allow 1-3 business days for your order to be processed which you have agreed to when purchased. Processing time EXCLUDES shipping time and consists of preparing your order for shipment. 

Backorder- If we are backed up with orders, please allow us up to 10 business days to ship your order.

You will be notified by email if your order has been placed on backorder. 

****Shipping times can be affected by holidays, supplies issues, and weather delays.

Yes! Once your order is processed, you will be alerted by email that your order is ready for shipment and this email will include your tracking number.

We accept payment by all major credit cards, Afterpay, Apple Pay, and PayPal.

We currently do not accept returns or exchanges but if you are not satisfied with your product, please contact us in 10 days of receiving your product by emailing us at contact@moellabeauty.com.